DELIVERY AND RETURNS
Returns and Exchanges
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free UK returns or exchanges within 30 days of receiving your order.
If you'd like to return or exchange a product, please email our Customer Services Team via ukhomegymequipment@gmail.com. Alternatively visit our Facebook page to utilise instant messaging into our team by clicking here.
Please note the following exceptions to our return and exchange policy:
- Sale items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear
- Returned items that do not meet our policy may not be accepted and will be sent back to the customer
- Once the returned items have been received, refunds will be processed within 10 days.
Contact via postal services: Suites 4 & 5 Canute Chambers Canute Road, Ocean Village, Southampton, England, SO14 3AB
Normal Delivery (paid)
Delivery options, time scales and charges advertised at check out.
Warrior Product Delivery
Warrior products can take up to six weeks to deliver. For this reason, we do not charge delivery on Warrior products.
Please click here for further information regarding Warrior Product
CANCELATIONS
Orders can be cancelled within 24 hours of being placed. Please inform us via our website, social media, or via ukhomegymequipment@gmail.com . Once an order has been dispatched, it can no longer be cancelled. Orders that have not been cancelled within 24 hours that require a refund, will need to be returned to UK Home Gym before a refund is processed.
Thanks
UK Home Gym Customer Service